{"id":165221,"date":"2023-10-18T08:00:24","date_gmt":"2023-10-18T12:00:24","guid":{"rendered":"https:\/\/fiix.wpengine.com\/?p=165221"},"modified":"2024-02-01T18:05:15","modified_gmt":"2024-02-01T22:05:15","slug":"who-should-have-access-to-your-maintenance-software","status":"publish","type":"post","link":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/","title":{"rendered":"10 key users that should have access to CMMS software"},"content":{"rendered":"<p>Knowing who should have access to your <a href=\"\/cmms\/\" target=\"_blank\" rel=\"noopener\">CMMS<\/a> is key to ensuring it runs smoothly and benefits your operation. Failing to give the right access, or giving access to too many people, can lead to everything from inaccurate data to safety lapses, overspending, and more. <\/p>\n<div id=\"toc\">\n<p style=\"margin-top: 40px;\"><strong>Table of contents<\/strong><\/p>\n<ul>\n<li><a href=\"#whatisacmmsuser\">What is a user?: Understanding different levels of CMMS access<\/a><\/li>\n<li><a href=\"#multiplecmmsusers\">The case for having multiple CMMS users<\/a><\/li>\n<li><a href=\"#whoshouldhaveaccesstoacmms\">Who should have access to a CMMS?<\/a><\/li>\n<li><a href=\"#whoshouldnothaveaccess\">Who shouldn\u2019t have access to your CMMS?<\/a><\/li>\n<li><a href=\"#helpcmmsusersbesuccessful\">How to help CMMS users be successful<\/a><\/li>\n<li><a href=\"#finalwordoncmmsusers\">The final word on CMMS users<\/a><\/li>\n<\/ul>\n<\/div>\n<h2 id=\"whatisacmmsuser\">What is a user?: Understanding different levels of CMMS access<\/h2>\n<p>Not all CMMS users are created equal. Knowing which levels of access are available and determining who to place at each level is critical to setting up <a href=\"\/cmms\/cmms-software\/\" target=\"_blank\" rel=\"noopener\">CMMS software<\/a> and optimizing its use.<\/p>\n<ul>\n<li>A user\u2019s level of access determines the features they can use, the information they see, and the level of control they have.<\/li>\n<li>Most CMMS vendors charge by the number of active users. Discuss your goals and processes with them so they can recommend who needs access and how much.<\/li>\n<li>Different levels of access ensure the accuracy of information and efficiency of tasks.<\/li>\n<li>Each operation can have customized levels of access depending on the work they\u2019re doing. The CFO of a small company may want access to the reporting feature, while a larger company might leave that job up to someone else in the finance department.<\/li>\n<\/ul>\n<blockquote class=\"section\"><p>Failing to give the right access [to your CMMS], or giving access to too many people, can lead to inaccurate data, failed audits, safety lapses, missed work orders, downtime, and overspending.<\/p><\/blockquote>\n<h2 id=\"multiplecmmsusers\">The case for having multiple CMMS users<\/h2>\n<p>In some organizations, there are only a handful of CMMS users, usually maintenance managers. Although this can save you money in the short-term, it can cause two big problems over time:<\/p>\n<ul>\n<li>Fewer users puts more work on those users. They become responsible for everything, including logging <a href=\"\/blog\/work-order\/\">work orders<\/a>, running reports, and more.<\/li>\n<li>It limits the effort and impact of everyone from technicians to senior leadership. When they don\u2019t have visibility into maintenance operations, it leads to confusion, missed work, low morale, misinformed decisions, and a lack of accountability.<\/li>\n<\/ul>\n<p>On the other hand, giving CMMS access to a variety of people within your organization is beneficial for two big reasons:<\/p>\n<ul>\n<li>It makes maintenance a shared responsibility across your business, freeing the maintenance team to find ways to improve and grow.<\/li>\n<li>You can capture information from all corners of your business, analyze it, and use the data to make more informed decisions.<\/li>\n<\/ul>\n<h2 id=\"whoshouldhaveaccesstoacmms\">Who should have access to a CMMS<\/h2>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" src=\"\/wp-content\/uploads\/2019\/10\/icon_system-admin.png\" alt=\"icon_system admin\" \/><\/figure>\n<\/p><\/div>\n<div>\n<h3>Maintenance manager\/system administrator<\/h3>\n<p>It\u2019s a no-brainer that system administrators should be a core user in a CMMS. These are the people who oversee the daily use of the software and are heavily involved in the selection, implementation, and optimization of a CMMS. Most aspects of maintenance run through managers, which is why they should have administrative access. This way, they can create, schedule, and prioritize work orders, while managing assets, creating reports, and more. <\/p>\n<\/p><\/div>\n<\/div>\n<blockquote class=\"section\"><p>In some organizations, there are only one or two CMMS users, usually maintenance managers. Although this can save you money in the short-term, it causes several inefficiencies that get worse over time.<\/p><\/blockquote>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" style=\"width: 100px;\" src=\"\/wp-content\/uploads\/2019\/10\/icon_operators.png\" alt=\"icon_operators\" \/><br \/>\n\t\t<\/figure>\n<\/p><\/div>\n<div>\n<h3>Facility manager and\/or operations manager<\/h3>\n<p>Maintenance is a key part of how a production facility functions. That\u2019s why facility managers and operations managers need access to a CMMS. They need to be able to see maintenance information, schedules, metrics, and performance across different facilities to improve efficiency, determine budgets, prepare for audits, buy inventory and more.<\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" style=\"width: 100px;\" src=\"\/wp-content\/uploads\/2019\/10\/icon_reliability.png\" alt=\"icon_reliability\" \/><br \/>\n\t\t<\/figure>\n<\/p><\/div>\n<div>\n<h3>Reliability engineer, TPM manager, and\/or manager of continuous improvement<\/h3>\n<p>The people in these roles should have administrative access to your maintenance software as they need to be able to take the data collected with the CMMS, crunch the numbers, and turn it into actionable information. Being an administrator in the CMMS allows them to access all the necessary <a href=\"\/blog\/5-ways-data-help-answer-maintenance-questions\/\">data<\/a>, run reports, and create processes within the CMMS that can reduce downtime, boost efficiency, and cut costs.<\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" style=\"width: 100px;\" src=\"\/wp-content\/uploads\/2019\/10\/icon_inventory_1.png\" alt=\"icon_inventory_1\" \/><br \/>\n\t\t<\/figure>\n<\/p><\/div>\n<div>\n<h3>Inventory manager<\/h3>\n<p>Giving inventory managers administrative access to your CMMS allows them to log information on spare parts, view historical data, set minimum quantities, and send purchase requests. When you add all this up, it leads to better inventory tracking and purchasing so the maintenance team has the right parts, in the right place, and in the right amount for every job. It also results in more accurate records and spending, and better coordination between departments.<\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" style=\"width: 100px;\" src=\"\/wp-content\/uploads\/2019\/10\/icon_health-and-safety.png\" alt=\"icon_health and safety\" \/><\/figure>\n<\/p><\/div>\n<div>\n<h3>Health and safety personnel<\/h3>\n<p>Health and safety are critically important to cutting down on accidents and passing audits to stay compliant. Administrative access to a CMMS gives these personnel the ability to put all health and safety information in one system, like certifications, policies, checklists, and audit results. This is a great way to <a href=\"\/blog\/establish-an-effective-health-and-safety-program-with-your-cmms\/\">reduce safety risks<\/a> at work and ensures the organization stays compliant.<\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" style=\"width: 100px;\" src=\"\/wp-content\/uploads\/2019\/10\/icon_technicians.png\" alt=\"icon_technicians\" \/><br \/>\n\t\t<\/figure>\n<\/p><\/div>\n<div>\n<h3>Technician<\/h3>\n<p>Technicians should be instantly included as users in your CMMS. They will be the ones using the CMMS and its features the most to conduct maintenance. Although few technicians will have administrative access, they should be able to view work orders, receive notifications, add information to asset profiles, and do other tasks essential for the repair and inspection process. This allows them to be efficient, accurate, and safe, while ensuring data is logged in real-time.<\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" style=\"width: 100px;\" src=\"\/wp-content\/uploads\/2019\/10\/icon_production.png\" alt=\"icon_production\" \/><br \/>\n\t\t<\/figure>\n<\/p><\/div>\n<div>\n<h3>Production personnel<\/h3>\n<p>Line supervisors, machine operators, and other production personnel work with equipment every day, which means they<br \/>\n\t\t\tcan often detect signs of failure early and are onsite when a breakdown occurs. Having access to a CMMS allows<br \/>\n\t\t\tproduction personnel to submit requests or add details to work orders so issues are caught early, and the repair<br \/>\n\t\t\tprocess is more efficient. Operators can also be assigned basic maintenance tasks in a CMMS, like cleaning<br \/>\n\t\t\tequipment, which saves time, keeps equipment healthy, and frees up technicians for larger, skilled jobs.<\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" style=\"width: 100px;\" src=\"\/wp-content\/uploads\/2019\/10\/icon_contractors.png\" alt=\"icon_contractors\" \/><br \/>\n\t\t<\/figure>\n<\/p><\/div>\n<div>\n<h3>Contractors<\/h3>\n<p>Contractors and third-party technicians that aren\u2019t always on-site or directly affiliated with your organization<br \/>\n\t\t\tshould have guest access to your CMMS so they can view work orders, task lists, and resources while also being able<br \/>\n\t\t\tto add notes and complete tasks. However, they don\u2019t need to be full-fledged users as they will only be occasionally<br \/>\n\t\t\taccessing the CMMS.<\/p>\n<\/p><\/div>\n<\/div>\n<blockquote class=\"section\"><p>Having access to a CMMS allows production personnel to submit requests or add details to work orders so issues are caught early, and the repair process is more efficient.<\/p><\/blockquote>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" style=\"width: 100px;\" src=\"\/wp-content\/uploads\/2019\/10\/icon_exec.png\" alt=\"icon_exec\" \/><\/figure>\n<\/p><\/div>\n<div>\n<h3>Executives and senior leadership<\/h3>\n<p>Executives and other senior leaders make the big decisions about the company using all the data they can. Having access to your CMMS keeps them in the loop about the performance of the maintenance operation, including key achievements, challenges, and KPIs, so they can make informed decisions and view maintenance as crucial to organizational success. Senior leadership only need limited access to the CMMS as they won\u2019t be using it on a daily basis.<\/p>\n<\/p><\/div>\n<\/div>\n<div class=\"blog-flex\">\n<div>\n<figure><img decoding=\"async\" style=\"width: 100px;\" src=\"\/wp-content\/uploads\/2019\/10\/icon_it-team.png\" alt=\"icon_it team\" \/><\/figure>\n<\/p><\/div>\n<div>\n<h3>The IT department<\/h3>\n<p>The IT team oversees your company\u2019s entire digital infrastructure, including the CMMS. Giving your IT team access to your CMMS allows them to monitor any integrations, software updates, and data storage and security tasks undertaken by the software provider to ensure proper policies and procedures are followed.<\/p>\n<\/p><\/div>\n<\/div>\n<h2 id=\"whoshouldnothaveaccess\">Who shouldn\u2019t have access to your CMMS?<\/h2>\n<p>The short answer is, whoever isn\u2019t on the list above probably doesn\u2019t need access to your CMMS. Employees in other departments often have little to no contact with production or maintenance. The cost and effort to give these employees access and train them would outweigh the benefits. While some maintenance requests come from these personnel, <a href=\"\/cmms\/integrations\/\">CMMS integrations<\/a> allow staff to use systems they are comfortable with, rather than having to adopt a CMMS.<\/p>\n<h2 id=\"helpcmmsusersbesuccessful\">How to help CMMS users be successful<\/h2>\n<p>Knowing who should use your CMMS is just the first step\u2014 those employees also need to use the system consistently and appropriately. Successful implementation often hinges on user adoption, which relies on making staff comfortable with the new technology.<\/p>\n<h3>Create an asset management policy<\/h3>\n<p>An <a href=\"\/blog\/asset-management-policy-complete-guide\/\">asset management policy<\/a> provides a set of guiding principles, intentions, goals, and methods for asset management so everyone feels confident in their choices and contributions to the facility. An asset management policy helps empower CMMS users by giving them a set of clearly defined processes and boundaries. When users can make informed decisions, they are more likely to feel comfortable with a CMMS and adopt new software quicker and easier.<\/p>\n<blockquote class=\"section\"><p>If a CMMS doesn\u2019t have the features that suit your team or users are unwilling to adapt to new routines, your investment will be for nought.<\/p><\/blockquote>\n<h3>Select a CMMS champion<\/h3>\n<p>A <a href=\"\/blog\/cmms-success-with-a-cmms-champion\/\">CMMS champion<\/a> coordinates with vendors, upper management, and users to ensure a CMMS is implemented and lives up to its full potential. They fuel user adoption by building an implementation strategy, an onboarding program, and a training plan so every user knows why the software is important, how it impacts them, and how to use it effectively. A CMMS champion also keeps everyone engaged with the transition to new technology by being the main point of contact for users who have questions, challenges, or suggestions about the CMMS.<\/p>\n<h2 id=\"finalwordoncmmsusers\">The final word on CMMS users<\/h2>\n<p>Every facility will define a CMMS user a little differently. However, there are a few key users that are central to the success of maintenance software, such as maintenance managers, technicians, and reliability engineers. It\u2019s also important to focus on how these users can be encouraged to use the software properly and consistently. Finding that perfect balance will create a foundation on which a CMMS can thrive and maintenance operations can contribute more value to a business.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Knowing who should have access to your CMMS is key to ensuring it runs smoothly and benefits your operation. Failing to give the right access, or giving access to too many people, can lead to everything from inaccurate data to safety lapses, overspending, and more. Table of contents What is a user?: Understanding different levels of CMMS access The case for having multiple CMMS users Who should have access to a CMMS? Who shouldn\u2019t have access to your CMMS? How to help CMMS users be successful The final word on CMMS users What is a user?: Understanding different levels of CMMS access Not all CMMS users are created equal. Knowing which levels of access are available and determining who to place at each level is critical to setting up CMMS software and optimizing its use. A user\u2019s level of access determines the features they can use, the information they see, and the level of control they have. Most CMMS vendors charge by the number of active users. Discuss your goals and processes with them so they can recommend who needs access and how much. Different levels of access ensure the accuracy of information and efficiency of tasks. Each operation can [&hellip;]<\/p>\n","protected":false},"author":42,"featured_media":171107,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,157],"tags":[],"coauthors":[373],"class_list":["post-165221","post","type-post","status-publish","format-standard","hentry","category-blog","category-cmms-basics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Who Uses CMMS Software?: 10 Key Users | Fiix<\/title>\n<meta name=\"description\" content=\"Learn who uses CMMS software, the different levels of access, how to help each user be successful with the software, and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 key users that should have access to CMMS software\" \/>\n<meta property=\"og:description\" content=\"Learn who uses CMMS software, the different levels of access, how to help each user be successful with the software, and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/\" \/>\n<meta property=\"og:site_name\" content=\"Fiix\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-18T12:00:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-01T22:05:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fiixsoftware.com\/wp-content\/uploads\/2019\/10\/Social-Card-Who-uses-CMMS-software_.png\" \/>\n<meta name=\"author\" content=\"Elizabeth Voss\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@fiixsoftware\" \/>\n<meta name=\"twitter:site\" content=\"@fiixsoftware\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/\"},\"author\":{\"name\":\"Elizabeth Voss\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/#\\\/schema\\\/person\\\/c48797867789a786659e9ed0afb4c853\"},\"headline\":\"10 key users that should have access to CMMS software\",\"datePublished\":\"2023-10-18T12:00:24+00:00\",\"dateModified\":\"2024-02-01T22:05:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/\"},\"wordCount\":1626,\"publisher\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/fiixsoftware.com\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Blog-Card-Who-uses-CMMS-software_.png\",\"articleSection\":[\"Blog\",\"CMMS basics\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/\",\"url\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/\",\"name\":\"Who Uses CMMS Software?: 10 Key Users | Fiix\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/fiixsoftware.com\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Blog-Card-Who-uses-CMMS-software_.png\",\"datePublished\":\"2023-10-18T12:00:24+00:00\",\"dateModified\":\"2024-02-01T22:05:15+00:00\",\"description\":\"Learn who uses CMMS software, the different levels of access, how to help each user be successful with the software, and more.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/#primaryimage\",\"url\":\"https:\\\/\\\/fiixsoftware.com\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Blog-Card-Who-uses-CMMS-software_.png\",\"contentUrl\":\"https:\\\/\\\/fiixsoftware.com\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/Blog-Card-Who-uses-CMMS-software_.png\",\"width\":900,\"height\":471,\"caption\":\"Who uses CMMS software?: The people at your facility who can benefit from using a CMMS\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/blog\\\/who-should-have-access-to-your-maintenance-software\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/fiixsoftware.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"10 key users that should have access to CMMS software\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/#website\",\"url\":\"https:\\\/\\\/fiixsoftware.com\\\/\",\"name\":\"Fiix\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/fiixsoftware.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/#organization\",\"name\":\"Fiix\",\"url\":\"https:\\\/\\\/fiixsoftware.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/ml8fbkdlkw7f.i.optimole.com\\\/cb:PfuI.4128b\\\/w:522\\\/h:368\\\/q:mauto\\\/f:best\\\/https:\\\/\\\/fiixsoftware.com\\\/wp-content\\\/uploads\\\/2015\\\/12\\\/fiix_linkedin.jpg\",\"contentUrl\":\"https:\\\/\\\/ml8fbkdlkw7f.i.optimole.com\\\/cb:PfuI.4128b\\\/w:522\\\/h:368\\\/q:mauto\\\/f:best\\\/https:\\\/\\\/fiixsoftware.com\\\/wp-content\\\/uploads\\\/2015\\\/12\\\/fiix_linkedin.jpg\",\"width\":522,\"height\":368,\"caption\":\"Fiix\"},\"image\":{\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/fiixsoftware\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/#\\\/schema\\\/person\\\/c48797867789a786659e9ed0afb4c853\",\"name\":\"Elizabeth Voss\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/fiixsoftware.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/elizabeth-voss-headshot-300x300.pngeebba8e5b3048c72f071bc6e93a84a43\",\"url\":\"https:\\\/\\\/fiixsoftware.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/elizabeth-voss-headshot-300x300.png\",\"contentUrl\":\"https:\\\/\\\/fiixsoftware.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/elizabeth-voss-headshot-300x300.png\",\"caption\":\"Elizabeth Voss\"},\"description\":\"LinkedIn Current title Content Marketing Manager, Brand Industry Maintenance Years of expertise 9+ Verticals\\\/areas of expertise \u2022 Maintenance \u2022 Pharmaceutical distribution Education \u2022 Advanced Diploma, Humber College, Public Relations Author bio Elizabeth is a creative writer and dynamic storyteller. Prior to Fiix, she spent the bulk of her career shaping and influencing decisions makers with her words in the political, and the life sciences industries. At Fiix, she focuses on delivering content that helps to foster a cohesive brand identity to customers and prospects.\",\"sameAs\":[\"achail\"],\"url\":\"https:\\\/\\\/fiixsoftware.com\\\/author\\\/elizabethv\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Who Uses CMMS Software?: 10 Key Users | Fiix","description":"Learn who uses CMMS software, the different levels of access, how to help each user be successful with the software, and more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/","og_locale":"en_US","og_type":"article","og_title":"10 key users that should have access to CMMS software","og_description":"Learn who uses CMMS software, the different levels of access, how to help each user be successful with the software, and more.","og_url":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/","og_site_name":"Fiix","article_published_time":"2023-10-18T12:00:24+00:00","article_modified_time":"2024-02-01T22:05:15+00:00","og_image":[{"url":"https:\/\/fiixsoftware.com\/wp-content\/uploads\/2019\/10\/Social-Card-Who-uses-CMMS-software_.png","type":"","width":"","height":""}],"author":"Elizabeth Voss","twitter_card":"summary_large_image","twitter_creator":"@fiixsoftware","twitter_site":"@fiixsoftware","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/#article","isPartOf":{"@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/"},"author":{"name":"Elizabeth Voss","@id":"https:\/\/fiixsoftware.com\/#\/schema\/person\/c48797867789a786659e9ed0afb4c853"},"headline":"10 key users that should have access to CMMS software","datePublished":"2023-10-18T12:00:24+00:00","dateModified":"2024-02-01T22:05:15+00:00","mainEntityOfPage":{"@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/"},"wordCount":1626,"publisher":{"@id":"https:\/\/fiixsoftware.com\/#organization"},"image":{"@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/#primaryimage"},"thumbnailUrl":"https:\/\/fiixsoftware.com\/wp-content\/uploads\/2019\/10\/Blog-Card-Who-uses-CMMS-software_.png","articleSection":["Blog","CMMS basics"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/","url":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/","name":"Who Uses CMMS Software?: 10 Key Users | Fiix","isPartOf":{"@id":"https:\/\/fiixsoftware.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/#primaryimage"},"image":{"@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/#primaryimage"},"thumbnailUrl":"https:\/\/fiixsoftware.com\/wp-content\/uploads\/2019\/10\/Blog-Card-Who-uses-CMMS-software_.png","datePublished":"2023-10-18T12:00:24+00:00","dateModified":"2024-02-01T22:05:15+00:00","description":"Learn who uses CMMS software, the different levels of access, how to help each user be successful with the software, and more.","breadcrumb":{"@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/#primaryimage","url":"https:\/\/fiixsoftware.com\/wp-content\/uploads\/2019\/10\/Blog-Card-Who-uses-CMMS-software_.png","contentUrl":"https:\/\/fiixsoftware.com\/wp-content\/uploads\/2019\/10\/Blog-Card-Who-uses-CMMS-software_.png","width":900,"height":471,"caption":"Who uses CMMS software?: The people at your facility who can benefit from using a CMMS"},{"@type":"BreadcrumbList","@id":"https:\/\/fiixsoftware.com\/blog\/who-should-have-access-to-your-maintenance-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/fiixsoftware.com\/"},{"@type":"ListItem","position":2,"name":"10 key users that should have access to CMMS software"}]},{"@type":"WebSite","@id":"https:\/\/fiixsoftware.com\/#website","url":"https:\/\/fiixsoftware.com\/","name":"Fiix","description":"","publisher":{"@id":"https:\/\/fiixsoftware.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/fiixsoftware.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/fiixsoftware.com\/#organization","name":"Fiix","url":"https:\/\/fiixsoftware.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fiixsoftware.com\/#\/schema\/logo\/image\/","url":"https:\/\/ml8fbkdlkw7f.i.optimole.com\/cb:PfuI.4128b\/w:522\/h:368\/q:mauto\/f:best\/https:\/\/fiixsoftware.com\/wp-content\/uploads\/2015\/12\/fiix_linkedin.jpg","contentUrl":"https:\/\/ml8fbkdlkw7f.i.optimole.com\/cb:PfuI.4128b\/w:522\/h:368\/q:mauto\/f:best\/https:\/\/fiixsoftware.com\/wp-content\/uploads\/2015\/12\/fiix_linkedin.jpg","width":522,"height":368,"caption":"Fiix"},"image":{"@id":"https:\/\/fiixsoftware.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/fiixsoftware"]},{"@type":"Person","@id":"https:\/\/fiixsoftware.com\/#\/schema\/person\/c48797867789a786659e9ed0afb4c853","name":"Elizabeth Voss","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fiixsoftware.com\/wp-content\/uploads\/2023\/10\/elizabeth-voss-headshot-300x300.pngeebba8e5b3048c72f071bc6e93a84a43","url":"https:\/\/fiixsoftware.com\/wp-content\/uploads\/2023\/10\/elizabeth-voss-headshot-300x300.png","contentUrl":"https:\/\/fiixsoftware.com\/wp-content\/uploads\/2023\/10\/elizabeth-voss-headshot-300x300.png","caption":"Elizabeth Voss"},"description":"LinkedIn Current title Content Marketing Manager, Brand Industry Maintenance Years of expertise 9+ Verticals\/areas of expertise \u2022 Maintenance \u2022 Pharmaceutical distribution Education \u2022 Advanced Diploma, Humber College, Public Relations Author bio Elizabeth is a creative writer and dynamic storyteller. Prior to Fiix, she spent the bulk of her career shaping and influencing decisions makers with her words in the political, and the life sciences industries. At Fiix, she focuses on delivering content that helps to foster a cohesive brand identity to customers and prospects.","sameAs":["achail"],"url":"https:\/\/fiixsoftware.com\/author\/elizabethv\/"}]}},"_links":{"self":[{"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/posts\/165221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/users\/42"}],"replies":[{"embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/comments?post=165221"}],"version-history":[{"count":0,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/posts\/165221\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/media\/171107"}],"wp:attachment":[{"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/media?parent=165221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/categories?post=165221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/tags?post=165221"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/coauthors?post=165221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}