{"id":159379,"date":"2023-02-16T13:00:32","date_gmt":"2023-02-16T17:00:32","guid":{"rendered":"https:\/\/fiix.wpengine.com\/?p=159379"},"modified":"2024-10-18T11:23:59","modified_gmt":"2024-10-18T15:23:59","slug":"failure-codes-for-maintenance","status":"publish","type":"post","link":"https:\/\/fiixsoftware.com\/blog\/failure-codes-for-maintenance\/","title":{"rendered":"Failure codes: What they are and why maintenance teams need them"},"content":{"rendered":"<p>While the term might sound ominous, failure codes are nothing to fear. They\u2019re simply alphanumeric codes specifying the reason an asset breaks down.<\/p>\n<p>With failure codes, technicians can quickly select a pre-set code when completing a work order to explain what went wrong. And by classifying repairs this way, maintenance managers and reliability engineers can spot the trends that will help prevent the same thing from happening again down the road.<\/p>\n<p style=\"max-width: 640px; padding: 20px 0;\"><a class=\"blog-link\" href=\"\/blog\/what-is-fracas\/\" target=\"_blank\" rel=\"noopener\">How to make failures your friend with the FRACAS system<i class=\"fas fa-arrow-right\" aria-hidden=\"true\"><\/i><\/a><\/p>\n<p>Underlying failure codes is the <strong>problem \u2192 cause \u2192 action<\/strong> (PCA) framework, which works like a decision tree. A maintenance team looks at all the possible failure modes and corresponding solutions they could potentially encounter, then joins the problems, causes, and actions (solutions) together in a failure code hierarchy. These custom PCA codes are specific to each operation.<\/p>\n<p>Let\u2019s take a look at a real-world example of the <strong>problem \u2192 cause \u2192 action<\/strong> framework at work in an automotive repair shop:<\/p>\n<figure><img decoding=\"async\" src=\"\/wp-content\/uploads\/2019\/09\/root-cause-analysis.png\" alt=\"root cause analysis for an automotive repair shop\" \/><\/figure>\n<p>In this example, the maintenance team might have created failure code B03 to represent the problem of \u201cshot bearing,\u201d C05 to represent the cause \u201cbearing fatigue,\u201d and D01 to indicate the solution \u201creplace bearing.\u201d<\/p>\n<p>When it comes time for the technician to perform maintenance on the asset, they can document exactly what happened and log that valuable data for future reference. And while many maintenance issues require some degree of <a href=\"\/blog\/6-types-of-maintenance-troubleshooting-techniques\/\">troubleshooting<\/a>, with failure codes future technicians will see all possible solutions to the identified problem\/cause, speeding up the repair process and reducing downtime.<\/p>\n<p><strong>Utilizing failure codes can help your organization:<\/strong><\/p>\n<ul>\n<li><strong>Speed up the troubleshooting process<\/strong><\/li>\n<li><strong>Use failure data to make and justify purchases and CapEx decisions<\/strong><\/li>\n<li><strong>Assist engineers in identifying and <a href=\"\/blog\/fixing-a-broken-maintenance-strategy-pm-optimization-and-fmea\/\">eliminating repeat issues<\/a><\/strong><\/li>\n<li><strong>Assess the need for additional <a href=\"\/maintenance-strategies\/preventative-maintenance\/\">preventive maintenance<\/a><\/strong><\/li>\n<li><strong>Conduct <a href=\"\/glossary\/root-cause-analysis\/\">RCAs<\/a> without starting from scratch<\/strong><\/li>\n<li><strong>Reduce <a href=\"\/glossary\/maintenance-budget\/\">maintenance costs<\/a> and downtime<\/strong><\/li>\n<\/ul>\n<h2>How to use failure codes in the real world<\/h2>\n<p>Let\u2019s say you own a fleet of backhoes and recently they\u2019ve been breaking down a lot. In the past, you would have to manually search through work order histories to try to spot failure trends and common causes. With failure codes, you can instantly spot repeat offenders.<\/p>\n<figure><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/02\/MA_CMMS987.jpg\" alt=\"Fiix's desktop work order administration window\" \/><\/figure>\n<p>Let\u2019s say that in this case, the failure analysis reveals pneumatic hose failure to be the reason behind the majority of those backhoe work orders. Armed with this information, you can now investigate <em>why<\/em> your organization is suffering so many of these hose failures. It could be operator error, temperature fluctuations, supplier defects, incorrect installation, etc. The point is, now that you know <em>what<\/em> is happening, you can instead spend your time figuring out <em>why<\/em>.<\/p>\n<p style=\"max-width: 640px; padding: 20px 0;\"><a class=\"blog-link\" href=\"\/blog\/fmea-for-maintenance\/\" target=\"_blank\" rel=\"noopener\">Learn how to perform a failure mode and effects analysis<i class=\"fas fa-arrow-right\" aria-hidden=\"true\"><\/i><\/a><\/p>\n<h2>How failure codes support reliability-centered maintenance<\/h2>\n<p><a href=\"\/maintenance-strategies\/reliability-centered-maintenance\/\">Reliability-centered maintenance (RCM)<\/a> is defined by the technical standard <a href=\"https:\/\/www.sae.org\/standards\/content\/ja1011_199908\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">SAE JA1011<\/a>, <em>Evaluation Criteria for RCM Processes<\/em>, and of the seven main questions it poses, we can see that five of them focus on equipment failure:<\/p>\n<ol>\n<li>What is the item supposed to do and its associated performance standards?<\/li>\n<li>In what ways can it <strong>fail<\/strong> to provide the required functions?<\/li>\n<li>What are the events that cause each <strong>failure<\/strong>?<\/li>\n<li>What happens when each <strong>failure<\/strong> occurs?<\/li>\n<li>In what way does each <strong>failure<\/strong> matter?<\/li>\n<li>What systematic task can be performed proactively to prevent, or to diminish to a satisfactory degree, the consequences of the <strong>failure<\/strong>?<\/li>\n<li>What must be done if a suitable preventive task cannot be found?<\/li>\n<\/ol>\n<p>Because RCM is all about identifying and containing an asset\u2019s failure modes, anything that supports this is a natural ally. Failure codes allow teams to easily and completely capture failure data, and this in turn empowers them to improve maintenance operations from day to day. That\u2019s why they remain such a powerful tool for RCM-focused maintenance teams.<\/p>\n<h2>Mastering failure codes in Fiix<\/h2>\n<p>When it comes time to create your problem, cause, and action failure codes in Fiix, you can choose any names you\u2019d like (as long as they\u2019re alphanumeric). But for some extra inspiration, check out the technical standard <a href=\"https:\/\/www.iso.org\/obp\/ui\/#iso:std:iso:14224:ed-3:v2:en\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">ISO14224<\/a>, which was originally developed for the petroleum industry but contains universal suggestions on which codes to create and conventions for naming them.<\/p>\n<p>If you\u2019ve already created failure codes in another CMMS or legacy spreadsheet system, you can save time by <a href=\"https:\/\/helpdesk.fiixsoftware.com\/hc\/en-us\/articles\/211582026\" target=\"_blank\" rel=\"noopener\">importing them into Fiix<\/a> in .csv format.<\/p>\n<p>Last but not least, we\u2019ve got a detailed video on <a href=\"https:\/\/resources.fiixsoftware.com\/fiix-forward-2020\/failure-codes\" target=\"_blank\" rel=\"noopener\">Getting started with failure codes<\/a> and a full suite of how-to articles is available in our <a href=\"https:\/\/helpdesk.fiixsoftware.com\/hc\/en-us\" target=\"_blank\" rel=\"noopener\">Help Center<\/a> (which can also be accessed at any time through the <strong>Help<\/strong> button in the bottom-left of your CMMS). There, you\u2019ll find articles detailing how to <a href=\"https:\/\/helpdesk.fiixsoftware.com\/hc\/en-us\/articles\/360045461172\" target=\"_blank\" rel=\"noopener\">enable failure codes<\/a>, <a href=\"https:\/\/helpdesk.fiixsoftware.com\/hc\/en-us\/articles\/213033443\" target=\"_blank\" rel=\"noopener\">build out your hierarchy<\/a>, and <a href=\"https:\/\/helpdesk.fiixsoftware.com\/hc\/en-us\/articles\/213145223-How-to-use-failure-codes-on-a-work-order\" target=\"_blank\" rel=\"noopener\">use codes during work orders<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>While the term might sound ominous, failure codes are nothing to fear. They\u2019re simply alphanumeric codes specifying the reason an asset breaks down. With failure codes, technicians can quickly select a pre-set code when completing a work order to explain what went wrong. And by classifying repairs this way, maintenance managers and reliability engineers can spot the trends that will help prevent the same thing from happening again down the road. How to make failures your friend with the FRACAS system Underlying failure codes is the problem \u2192 cause \u2192 action (PCA) framework, which works like a decision tree. A maintenance team looks at all the possible failure modes and corresponding solutions they could potentially encounter, then joins the problems, causes, and actions (solutions) together in a failure code hierarchy. These custom PCA codes are specific to each operation. Let\u2019s take a look at a real-world example of the problem \u2192 cause \u2192 action framework at work in an automotive repair shop: In this example, the maintenance team might have created failure code B03 to represent the problem of \u201cshot bearing,\u201d C05 to represent the cause \u201cbearing fatigue,\u201d and D01 to indicate the solution \u201creplace bearing.\u201d When it comes time [&hellip;]<\/p>\n","protected":false},"author":45,"featured_media":194831,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"coauthors":[374],"class_list":["post-159379","post","type-post","status-publish","format-standard","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What Are Failure Codes? 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After spending five years in the engineering labs at Rockwell Canada, he made the switch from numbers to words and hasn\u2019t looked back. At Fiix, he focuses on delivering product-driven content that helps users learn and solve their maintenance problems.\",\"url\":\"https:\\\/\\\/fiixsoftware.com\\\/author\\\/ericw\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"What Are Failure Codes? 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After spending five years in the engineering labs at Rockwell Canada, he made the switch from numbers to words and hasn\u2019t looked back. At Fiix, he focuses on delivering product-driven content that helps users learn and solve their maintenance problems.","url":"https:\/\/fiixsoftware.com\/author\/ericw\/"}]}},"_links":{"self":[{"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/posts\/159379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/comments?post=159379"}],"version-history":[{"count":0,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/posts\/159379\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/media\/194831"}],"wp:attachment":[{"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/media?parent=159379"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/categories?post=159379"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/tags?post=159379"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/fiixsoftware.com\/wp-json\/wp\/v2\/coauthors?post=159379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}